Privacy Policy
At Babette Villas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our website or offline services. By visiting our website, you agree to the practices outlined here.
Who We Are
Babette Villas is owned and operated by Qrated Hospitality Private Limited (QHPL), an Indian company registered under the Companies Act, 2013. Our registered office is located at 1/1 Millers Road, Vasanth Nagar, Bangalore, 560052.
Information We Collect
- Contact Details
We may collect your name, email address, phone number, and residential address, along with city, state, country, and postal code.
- Payment Information
While we do not collect payment details directly (as we are not an e-commerce platform), our payment gateways may handle this information securely.
- Online Activity
We gather data about your interactions with our website, such as pages visited, time spent, browser type, IP address, and referring sites.
- User Content
If you post comments, reviews, or content on our website or social media, this information may also be collected.
- Demographics and Preferences
This includes details about your interests, events you participate in, and survey responses.
- Third-Party Data
If you connect via integrated social media features, we may collect information shared by those platforms, such as your name and email address.
How We Use Your Information
To Communicate
We may contact you regarding your booking, our services, or promotional offers that might interest you.
To Improve Our Services
Your feedback and usage patterns help us refine our offerings and enhance your experience.
For Marketing
We may share updates, newsletters, or exclusive promotions with you.
For Security
To ensure the safety of our guests, properties, and systems.
Sharing Your Information
- With Service Providers
We share data with vendors who assist in managing bookings, registrations, or email communications. Some of these vendors may operate outside India.
- With Business Partners
Partners offering related services, such as event management or maintenance, may access your information as required for collaboration.
- For Legal Reasons
If required by law, we may share data with government authorities or to respond to legal requests.
- During Business Changes
In cases of mergers or acquisitions, your information may be shared as part of the transaction.
Your Choices
Marketing Emails
You can opt out of promotional communications by contacting us at [email protected]. Processing your request may take up to 10 days.
Third-Party Websites
If you follow links to other websites, their privacy policies apply. Please review them separately.
Grievance Officer
For any privacy-related concerns, please contact:
Ms. Jeenal Shah
Head of Marketing, Qrated Hospitality Private Limited
Email: [email protected]
Policy Updates
This policy was last updated on November 28, 2024. We may update it periodically. Please check our website for the latest version.
Jurisdiction
All privacy disputes are subject to Indian laws and fall under the jurisdiction of Bangalore courts.
Your trust is important to us. For any questions or clarifications, feel free to reach out. Thank you for choosing Babette Villas!